Shipping policy
SHIPPING POLICY
At Exclusive Human Hair, we are committed to ensuring that every order arrives safely and in excellent condition.
Order Processing
All orders are processed on the next business day after payment has been confirmed.
Once your order has been shipped, standard delivery within the United States typically takes 2–3 business days. Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, or other circumstances beyond our control.
Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review all shipping information carefully before submitting your order.
Exclusive Human Hair is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once your order has been handed over to the shipping carrier, Exclusive Human Hair no longer has control over the delivery process.
In the event of a lost, stolen, or delayed package, customers must contact the shipping carrier directly to file a claim. However, we will be happy to provide any information and assistance needed to help facilitate the process.
International Shipping
International shipping costs, taxes, customs duties, import fees, and delivery times are the responsibility of the customer. International shipping times may vary depending on the destination country and customs processing.